The only way to restore your lost account is if you have your game profile saved to a Fingersoft ID account or a LEGO® account.
Please follow these steps to connect your account to the Fingersoft ID service:
- Open your in-game settings from the gear icon on the top-right corner of your main in-game screen.
- Select the Fingersoft ID option from the "Cloud Save" section of the settings page.
- Follow the instructions to sign in with your Fingersoft ID account.
Unfortunately, if you did not save your account before losing it, the progress is permanently lost.